Make sure you are entrusting the care of your non-primary residence to a reliable service provider by:
- Looking for social proof in the form of testimonials, reviews, or social shares.
- Ask potential service providers for references and ask them:
- How long they have been using the home watch service company?
- What level of service they receive?
- If anything has ever gone wrong, and
- Whether they would recommend the company to friends and family?
- Check what insurance cover and compliance certification the company and their contractors have
- Find out what checks are done for new hires
- Determine what channels of communication are available and the availability of support
- Ask about the frequency and scope of the inspections
- Check what security measures are in place to protect your keys and your personal information
- Find out what length of contract you are expected to sign.