Hurricane Services Agreement

As hurricane season is fast approaching, Gardens Home Management Services is ready to launch our Hurricane Program for the 2021 hurricane season. Our program is thorough and detailed, benefiting both our customers and our staff as well. We take a proactive approach in order to ensure that everyone is protected. Please read this form thoroughly. Being a part of our preferred program means that in the event of a storm, we will automatically come to your home to put any furniture away, close any accordion shutters, put up any panels and secure your property. Our preferred program is an insurance policy with GHMS that we guarantee to be at your home if a storm is coming our way, meaning that you do not need to call our office to confirm. The sign-up fee only pertains to being on the list. Once we receive your signed hurricane program form, you will become a part of our preferred program for hurricane service.

During the months of May & June, we will schedule our crew to come out to your home to lubricate your shutters / check the panels. This must be done yearly as accordion rollers can deteriorate, get stuck, panels get moved, grommets misplaced, screens missing or torn, and we need to ensure that everything is in operational order and organized prior to a storm. This is a required part of the program and is billed separately.

In the event of a storm, GHMS will come out to your home to put away any furniture, close any accordion shutters and put up any panels. Once we have been given the all clear, we will come out to your home and open everything back up for you. This part of our program is billed separately.

Once we have received your signed hurricane program form (mail or email); we will schedule an accordion/panel inspection at your home. Once we have completed this inspection, we will send you an email informing you if there are any issues that need to be fixed. If this issue is not rectified by the time of a hurricane, Gardens Home Management Services will not be held responsible for any damage that may occur to your home. If there are any problems or repairs that need to be completed to your shutters, that cost will not be included within this program.

Once the National Hurricane Center has put us in the “cone”, we will start our preparation process and will start closing shutters, putting furniture away and installing panels if applicable. Preparations can start up to 5 days prior to the storm making contact with land. We cannot wait any longer than this so if you do not want your shutters closed at that time or your furniture put away it is your responsibility to contact us and let us know, otherwise we will automatically perform the service. If the storm turns away and does not hit us, you will still be responsible for payment of the services performed. Upon securing your home for the Hurricane, you will receive an email with pictures, letting you know that your house has been buttoned up.

Once the storm has passed us, we will automatically be performing our post hurricane inspection. The post hurricane inspection is a complete inspection of your home to make sure that there is no damage, check for any leaks that could have occurred, and to determine if there was any other hurricane damage. Immediately upon the inspection, we will send you a detailed inspection report with pictures of the condition of your home. This will occur unless we are otherwise notified. If you are in residence during the time of the storm or do not want the inspection, please indicate this on our form or let us know so we will know not to complete the inspection. If the power is off in the home, we will automatically be emptying the fridge (unless otherwise notified) for a fee.

The opening of your shutters will occur within 72 hours of receiving the all clear from the National Hurricane Center unless you let us know otherwise. If you live in a community that allows shutters to remain closed, we will leave them closed unless you advise us otherwise.

Communication is important prior, during and after the storm. We will be sending emails and updating our website daily. Please be aware, due to email spam, that if you are not receiving an email, it is the responsibility of the owner to check our website, www.homecarepro.com, for updates.

The customer agrees to indemnify and hold harmless Gardens Home Management Services against any and all liabilities caused by the storm. The maximum legal liability and exposure to Gardens Home Management Services will not exceed the amount paid in this form.

Please fill out the following form in its entirety. If you have any questions, please call our office at 561-625-5700 or email us at [email protected].